1. General Provisions
1.1. These Rules apply to all users of the Service: Customers, Executors, participants of the news section and comments, as well as guests viewing public pages.
1.2. The Administration may change, supplement and clarify these Rules without prior notice. The new version takes effect from the moment it is published on the website.
1.3. In the event of a conflict between these Rules and the Public Offer/Privacy Policy — in the part governed by law, the Offer and the Policy prevail. All other matters are governed by these Rules.
2. User Account
2.1. Prohibited:
- creating and using more than one account (multi-accounting);
- selling, renting out, transferring an account to third parties, or sharing a single account;
- impersonating someone, using VPN/Proxy to bypass blocks.
2.2. Required:
- providing accurate profile data;
- independently ensuring the safety of your password, two-factor authentication and secret phrase;
- promptly notifying support about account compromise or suspicious activity.
3. Rules for Executors
3.1. Prohibited:
- using bots, emulators, clickers, autoclickers and any automation tools when completing tasks;
- artificially inflating actions: fake accounts, spoofing geolocation, emulating devices, virtual machines to bypass antifraud;
- submitting fake reports: edited/someone else's/reused screenshots, falsifying date and time, manipulation;
- completing the same task from multiple accounts;
- demanding a refund of goods/services/funds from the Customer after confirming completion without prior agreement;
- violating the rules of third-party platforms on which the task is performed.
3.2. Required:
- completing the task strictly in accordance with the Customer's instructions and acceptance criteria;
- the completion report must be original, contain the current date and time, and reflect the real result;
- responding to the Customer's clarifying questions within a reasonable time.
4. Rules for Customers
4.1. Prohibited to post tasks:
- that violate the laws of Hong Kong SAR and/or the Executor's country, as well as the laws of the Russian Federation;
- related to weapons, drugs, MFOs, extremist materials, pornography, human trafficking, or otherwise violating the laws of the Russian Federation;
- containing phishing, scams, social engineering, or collection of personal data for unfair purposes;
- requiring the transfer of bank passwords, CVVs, full card details, or scanned copies of documents without justified necessity;
- inherently unfeasible, duplicating already posted tasks, with payment disproportionate to the amount of work;
- forcing registration on dubious or fraudulent resources;
- requiring actions that violate the rules of third-party services, if this entails criminal or administrative liability for the Executor.
4.2. Required:
- formulating clear instructions and acceptance criteria for the task;
- paying for correctly completed work; refusal to pay is permissible only with a justified reason;
- maintaining the task balance at an amount sufficient for settlements with Executors.
5. Communication and Content
5.1. Prohibited in public sections:
- insults, threats, harassment, discrimination;
- obscene language and bypassing filters;
- spam, flooding, advertising without approval;
- publishing personal data (doxxing);
- links to phishing, viruses and fraudulent resources;
- NSFW/pornography, violence, materials involving minors;
- extremism and calls to violence;
- use of shortened links and links to malicious resources.
5.2. In the task chat:
- only discussion of matters related to completing the task is allowed;
- moving to third-party messengers to bypass the Service is prohibited;
- pressure, manipulation and insults are prohibited.
6. Financial Operations
6.1. General provisions:
Financial operations are carried out in accordance with the law and the rules of the Service.
6.2. Prohibited:
- use of someone else's or stolen cards;
- "drop" schemes;
- use of someone else's payment accounts.
6.3. Prohibited schemes:
- referral abuse;
- cashback abuse;
- money laundering.
6.4. Chargeback:
Attempts to reverse payments after the service has been rendered are prohibited.
6.5. Fees:
Fees are displayed in the interface and accepted by the user.
7. Reviews and Rating
7.1. General provisions:
Reviews must reflect real experience of interaction.
7.2. Prohibited:
- artificially inflating reviews and ratings;
- collusive and paid-for reviews.
7.3. Blackmail:
Blackmail via reviews or ratings is prohibited.
- profile views;
- thread and comment views;
- mentions;
- reviews;
- activity boosting.
7.5. Tasks related to receiving SMS on +7 numbers are prohibited for:
- Max;
- VK;
- Odnoklassniki;
- Avito;
- HH.ru;
- Gosuslugi;
- WhatsApp;
- Viber;
- Telegram.
Any actions with the listed services are also prohibited, except for:
- likes;
- subscriptions;
- reviews.
7.6. CAPS LOCK abuse:
CAPS LOCK abuse is prohibited.
8. Complaints and Disputes
8.1. Complaints:
Must be supported by evidence.
8.2. False complaints:
False and mass complaints are prohibited.
8.3. Conduct:
Insults during disputes are prohibited.
8.4. Decisions:
Moderation decisions are binding.
9. Security and Antifraud
9.1. Prohibited:
- exploiting bugs;
- bypassing restrictions;
- parsing closed data;
- attacks and hacking.
9.2. Required:
Reporting vulnerabilities to support.
10. Support
10.1. Communication:
Correct communication only.
10.2. Tickets:
Duplicate requests are prohibited.
10.3. Violations:
False data and insults are prohibited.
11. Enforcement Measures
11.1. Possible measures:
- warning;
- content removal;
- restriction of features;
- cancellation of payouts;
- freezing of funds;
- temporary block;
- permanent block;
- blocking of linked accounts;
- transfer of data to authorities.
11.2. Grounds for blocking:
- multi-accounting;
- spam;
- fraud;
- boosting;
- insults;
- rule violation.
12. Appeal
12.1. Submission:
Through support with evidence.
12.2. Repeat appeal:
Considered only with new facts.